Customer Service

Pay Bills

To pay bills and access your insurance carrier’s website, simply locate your carrier under the Find Your Company list. 


Experiencing a loss can be overwhelming. We understand, and we’ll take the necessary steps to make processing your insurance claim simple, quick, and frustration-free. Just call the Office Location nearest you and one of our insurance claims specialists will assist you with reporting your loss — working on your behalf to see that your insurance carrier processes your insurance claim both promptly and fairly, so you get the results you deserve.

Get Help

In emergency cases that involve bodily injury and/or severe property damage, call the number provided by your local Cross Insurance office. To avoid any delays, you should then call your insurance carrier directly with specific details of the incident.

Contact Us

For your convenience, Cross Insurance has created several ways for you to contact us. Visit our Office Locations for an office near you or submit our online inquiry form. All inquiries are important to us and we’ll respond to you as soon as possible.

– Coverage cannot be bound nor changed using this system